If something has not gone according to your expectations and you want to file a complaint, you can do so through the following means:

By phone

Call us,

Mobile networks: (+351) 917 177 830

Fixed networks: (+351) 211 399 032

The cost of communications depends on the tariff agreed with your operator.

By email - Customer Service Centre

Send us an email with the subject you need to discuss with us.

At our establishment located at Rua Tierno Galvan 10 – 10 k 1070-244 Lisbon

Complaint Book

You can also file a complaint in the complaints book: